Premergency First Aid, CPR and AED Manual

9 Other Emergencies

Be honest and positive – Do not lie to the patient or make any promises that you cannot keep. If the patient asks if they have to go to the hospital, you can say you don’t know but that is the place to get help. Do not judge – You may not like the patient’s behaviour. Remember that the patient probably does not like it either. Be understanding and professional as you provide the first aid needed. Do not try to restrain a patient from leaving the scene. If a patient leaves, provide as much information to the authorities as you can.

If there are no other obvious causes, assume that persistent, abnormal behaviour is the result of mental illness. Give general first aid for mental health emergencies and get help. Ontario 211 is a great resource. (see Ontario 211 image)

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